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Frequently Asked Questions
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Most Frequently Asked Questions
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Answers

What is a discount dental plan?

Discount dental plans are an affordable and easy-to-use alternative to dental insurance. Plan members have access to a large network of participating dentists that have agreed to offer their services at discounted fees.

> Click here to learn more

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Why should I join a discount dental plan on DentalPlans.com?

Discount dental plans can save you money on quality dental care while giving you the freedom to choose from more than 30 plans with more than 100,000 participating dentist listings in combined networks nationwide.

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How do discount dental plans differ from dental insurance plans?

Discount dental plans are an affordable, easy-to-use and hassle-free solution for anyone looking for dental care savings. Below is a comparison guide between discount dental plans and dental insurance to help you make an informed decision.

DISCOUNT DENTAL PLAN Characteristics Include:

  • No annual limits – plan members enjoy discounts on most dental care services all year long
  • Most plans activate within 3 business days
  • No tiresome paperwork hassles – plan members simply present their membership card at a participating dentist office for discounts on most dental services
  • No health restrictions – there is no need to wait for comprehensive dental treatment plans
  • Select plans include discounts on dental specialties, including cosmetic dentistry and orthodontics
  • Consumers pay affordable membership fees for access to a network of dentists offering discounts on most dental procedures
  • Available directly to individuals, families, businesses and groups

DENTAL INSURANCE Characteristics Include:

  • Limitations, deductibles and annual maximums
  • Waiting periods for major dental procedures
  • Tedious and time-consuming written claims process
  • Limitations/exclusions on pre-existing conditions
  • Certain dental specialties, such as cosmetic dentistry, are rarely covered
  • Consumers pay expensive monthly premiums for defined coverage
  • Typically inaccessible to individuals and families unless provided by their employer

Even if you already have dental insurance, the discounts offered by our discount dental plans may be used along with your dental insurance for even more savings on your dental care. Please consult with a participating dentist or dental care specialist before beginning treatment.

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How do I find a participating dentist?

  • Click the link below:
    http://www.dentalplans.com/search/index.asp
  • Enter ZIP Code
  • To search for a specific “Type of Dentist,” select from drop-down menu (optional)
  • To search for a dentist within a specific “Dental Plan/Network,” select from drop-down menu (optional)
  • To search for a specific dentist, enter the dentist’s last name in the space available (optional)
  • Change "Maximum Miles Away" to desired distance, or leave at default setting (optional)
  • Click the "Search" button

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How soon will my discount dental plan activate?

Most discount dental plans available on www.DentalPlans.com activate within 3 business days.

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When can I start receiving discounts on dental work?

Your discount dental plan can be utilized the day of activation. Just show the participating dental provider your Member ID Card and they will honor the discounted rate according to the fee schedule of your plan.

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Can I coordinate my dental insurance with a discount dental plan?

Even if you already have dental insurance, the discounts offered by our discount dental plans may be used along with your dental insurance for even more savings on your dental care. Please consult with a participating dentist or dental care specialist before beginning treatment to verify if they can coordinate a discount plan with your current insurance.

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Can I purchase two (2) discount plans to maximize savings?

No, members cannot use two plans in the same office at the same time. The savings offered by two discount plans cannot be coordinated. Consumers are able to purchase more than one discount plan from DentalPlans.com to use at separate offices. For example: If your orthodontist participates in the Aetna Dental Access Program and your general dentist participates in the UNI-CARE 200 Discount Dental Plan, the consumer can purchase both plans to use at the appropriate office.

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How old must a member be to purchase a discount dental plan?

You must be at least 18 years or older to purchase a discount dental plan. However, there are no age maximums.

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Does DentalPlans.com offer payment plans for the membership fee?


We currently only accept payment in full for annual plan membership fees. DentalPlans.com hopes to bring the consumer a quality product at the lowest cost possible. Accepting payments on a monthly basis increases the cost of processing, thus making the plans more expensive.

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Can I send my annual membership fee via U.S. Postal Mail?

Yes. Mail your payment to:

DentalPlans.com, Inc.
PO Box 9605
Uniondale, NY 11555-9605

Please make your check or Money Order payable to DentalPlans.com

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Do I receive discounts if I see an out of network dentist?

Plan members will not receive discounts on dental care when visiting an out-of-network provider. Members must always see a participating dentist to receive the discounts associated with their discount dental plan. However, if a dental care provider would like to join a network, they may contact our customer service center.

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How do I receive my plan membership information?

To access your membership information online, simply log in to the Member’s Area with the email address and password entered during the membership process. Once logged in to your Member’s Area, you will be able to view and print your welcome letter, permanent membership card, and invoice. If applicable to your plan, your Member’s Area will also include a complete fee schedule and information on additional discounts. Members may also request to receive their membership package in the mail.

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What is the DentalPlans.com toll free number and what are the hours of operation?

Please contact the Customer Service Department toll free at 888-632-5353 and the Member Services Department at 800-494-9294. We are available Monday through Friday from 7:00 am to 8:00 pm CST.

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What discounts are offered on orthodontic work (braces)?

Select discount dental plans offer significant savings on orthodontia. Please contact our Customer Service Department toll free at 888-632-5353 for more details.

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What discounts are offered on cosmetic dentistry?

Select discount dental plans offer significant savings on cosmetic dentistry, including teeth whitening, veneers and other treatments. Please contact our Customer Service Department toll free at 888-632-5353 for more details.

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The DENTALPLANS.COM website is administered by DENTALPLANS.COM, INC., a licensed Florida Discount Medical Plan Organization, 8100 S.W. 10th Street Suite #2000, Plantation, FL 33324. Plans and Programs offered by DentalPlans.com are not health insurance policies. Plans and Programs offered by DentalPlans.com provide discounts at certain health care providers for medical services. Plans and Programs offered by DentalPlans.com do not make payments directly to the providers of medical services. The Plan or Program member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the Plan, Program or discount plan organization.

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